Last Updated: July 8, 2026

AB Tire Service ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (abtireservice.ca) or use our mobile tire, brake, and oil change services ("Services"). This policy is intended to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We may collect the following types of personal information:

• Contact information: name, phone number, email address, and service address, provided when you request a quote, book an appointment, or contact us.
• Vehicle information: make, model, year, and details relevant to the service requested.
• Communication records: information you provide when calling, emailing, or messaging us, including details left in quote requests or contact forms.
• Website usage information: basic technical information such as browser type, device type, and pages visited, which may be collected automatically through standard website analytics tools.
• Payment information: when you pay by card, your payment details are entered directly into Stripe's secure payment platform. We do not collect, receive, or store your full card number, expiry date, or CVV. We only receive limited transaction details from Stripe (such as payment amount, date, and status) needed to confirm your payment and maintain our business records.

2. How We Use Your Information

We use your personal information to:

• Respond to quote requests and inquiries
• Schedule and provide our mobile tire, brake, and oil change Services
• Communicate with you about appointments, service updates, or changes
• Maintain records of service history for your vehicle, where applicable
• Improve our website and Services
• Comply with legal and regulatory obligations

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information with:

• Service providers who help us operate our business, including:
  • Stripe, Inc., our third-party payment processor, which securely collects and processes your payment card information on our behalf. Stripe's use of your information is governed by Stripe's own privacy policy, available at stripe.com/privacy. Stripe is PCI-DSS compliant, meaning it meets industry security standards for handling card data.
  • Other providers such as parts suppliers, and scheduling or communication tools, who are only permitted to use your information as needed to provide those services to us.
• Legal or regulatory authorities, where required by law, court order, or to protect our legal rights.

We do not share your information with third parties for their own marketing purposes.

4. Cookies and Website Analytics

Our website may use cookies or similar technologies to support basic functionality and to understand how visitors use our site (e.g., through tools such as Google Analytics). You can control or disable cookies through your browser settings; note that some website features may not function properly if cookies are disabled.

5. Third-Party Links

Our website contains links to third-party services, such as Google Reviews and Google Maps. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies separately.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, including maintaining service records, or as required by law.

7. Data Security

We take reasonable administrative and technical measures to protect your personal information against loss, theft, and unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Under PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Withdraw consent for certain uses of your information, subject to legal or contractual restrictions
• Ask questions about how your information is collected, used, or disclosed

To exercise any of these rights, please contact us using the details below.

9. Children's Privacy

Our website and Services are not directed at children, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

AB Tire Service
750 Caminar Terrace, Kanata, ON K2M 0N6
Phone: +1 (613) 501-6199
Email: abtireserviceskanata@gmail.com